What I liked about it
  • Great!
  • Learn a lot on how to draw cause/effects diagrams, more then I get from reading
  • hands-on exercise
  • exercise, explanation, insight in complex situations
  • good practical advice
  • discussions
  • workshop form
  • the general idea
  • very clearly explained how the technique works
  • my "team" was very helpful
  • organizer's observations on our model
  • useful tool!!! I'm astonished. And fun!
  • I've been to a similar session 1 year ago but didn't like it and found it very vague. But this session made it a lot clearer
  • new tool I can apply
  • drawing
  • workshop format
  • good technique
  • good intro to thiss diagram technique
  • liked the hands-on practice using real problem
  • small group and lot of interactions
  • practical
To improve
  • present 1 more example
  • provide more help during exercise
  • give examples to discuss (ours was bad :-)
  • more elaborate examples
  • better explain why doing this would help me. Is this a means? If so, who do we discuss this with in a typical organization?
  • Maybe a bit of a play to show how the different roles can interact on using this tool
  • Now what? I need a solution!!!
  • Kudos to Dave N. Due to lack of time, it's maybe better to give some example problems as exercise. We lost some time deciding what the problems should be.
  • When do you stop? How do you balance between scale of effect?
  • Provide more help on the table.
  • explain better the diagrams produced. Try to point where is the problem in diagrams, common pitfalls.
  • more examples how this works in real life. How do you do this in a company?
  • how to change the dynamics, examples
  • (little) more theory before hand